Is there a cost for financial advice?
Simple super advice
For most over-the-phone advice about your AustralianSuper account, there’s no additional cost, as it’s included in your membership.
For more detailed retirement advice, such as transition to retirement and/or starting a pension account, a small fee may be payable from your super account.
Comprehensive financial advice
Your first meeting with a professionally qualified financial adviser is complimentary – and all about you. Your personal and financial circumstances and what’s important to you are discussed. No personal financial advice is provided in your first meeting.
If you agree to proceed with personal financial advice, a one-off fee will be payable for the preparation of a personalised Statement of Advice (SOA). The actual cost may vary depending on the nature and complexity of the advice and will be agreed upfront in writing.
Where the advice relates solely to your AustralianSuper account, you can choose to pay for it from your account.
Paying for financial advice with your super
Where the financial advice relates solely to your AustralianSuper account, you can choose to pay for it from your account. Alternatively, you can pay for the advice via credit card or BPAY.
All fees are agreed to upfront.
AustralianSuper never pays bonuses, incentives or commissions to advisers in any form.
What you get with comprehensive advice
Getting to know youYour first meeting is complimentary – and all about you. Your personal and financial circumstances and what’s important to you are discussed. Your adviser can then help determine the nature and complexity of advice you need and discuss any costs involved. No personal financial advice is provided in your first meeting.
Setting a planUsing information from your first meeting, and with your agreement, your adviser researches solutions available and develops a personalised financial plan called a Statement of Advice (SOA). This outlines the best way forward to meet your personal and financial goals and any costs involved.
Presenting the planYour financial adviser outlines the recommendations in the SOA, and explains how the advice meets with your goals and is in your best interests. They also answer any questions you may have about the advice and the next steps needed.
Taking actionAdvice is only good advice if it’s put into action. Once you’re comfortable with the recommendations, your adviser carries them out and keeps you informed at every step.
* Online calculators allow you to explore your potential options in more detail. The outcome produced from a online calculator is illustrative only, and relies upon assumptions that if varied could change the result. It is not intended to be relied on for the purposes of making a decision in relation to a particular financial product. Before taking action you will need to consider the appropriateness of the financial outcomes, taking into account your objectives, financial situation and needs and read the relevant Product Disclosure Statement.
† Personal financial product advice is provided under the Australian Financial Services Licence held by a third party and not by AustralianSuper Pty Ltd. AustralianSuper has also engaged Industry Fund Services (IFS) ABN 54 007 016 195 ASFL 232514 to facilitate the provision of financial advice to members of AustralianSuper. This advice is provided by one of our financial advisers who are Authorised Representatives of IFS. These advisers are not authorised to provide financial product advice (or any other financial service) on behalf of the Trustee of AustralianSuper. Some personal advice may attract a fee, which would be outlined before any work is completed and is subject to your agreement. With your approval, the fee for advice relating to your AustralianSuper account(s) can be deducted from your AustralianSuper account.