Introduced as part of the recent Your Future, Your Super federal government measures, super stapling applies from 1 November 2021 with employers required to play a key part.
How stapling changes your onboarding process
The infographic below allows you to compare processes pre and post 1 November 2021 when super stapling commences and provides more detail on where to pay your employee’s super in different circumstances.
- Before 1 November 2021
- From 1 November 2021
Frequently asked questions^
Will I still be able to pay super into my default super fund?
Employers only need to request a stapled fund for employees who commence on or after 1 November 2021 in circumstances where no choice of fund is received. If the ATO advises that there is no stapled super fund for an employee, you will be able to make contributions to your default super fund.
How do I check for existing funds?
From 1 November 2021, an online Request stapled fund form will be accessible through ATO Online Services for Business, ATO Online for Individuals and Online Services for Agents. Employers, or agents acting on their behalf will need to input information about employees into the form and will receive an online response as soon as the form is processed (within minutes). Employers who haven’t enabled online services with the ATO will be able to access this information over the phone.
How long will it take to process a Stapled Super Fund Request?
The ATO expects results to be available within minutes when using ATO Online services.
What if I’m onboarding hundreds of employees at a time? How will the ATO help?
The ATO are developing a bulk upload solution to assist with the large volume stapled super fund requests. This solution is expected to be available from 1 November 2021. The ATO are also working with Digital Service Providers for a solution that can be integrated into payroll software, anticipated by July 2022. For more information, visit ato.gov.au/stapledsuperfund
What information will be sent to my employee?
If the ATO provides a stapled super fund response to you as an employer, your employee will be contacted and advised of the request. Employees will receive an SMS if they have a valid mobile number available to the ATO and/or a letter (via myGov or paper).
The SMS will include:
- That the SMS is from the ATO
- The name of the employer who made the request, and when it was made
- Confirmation that more details will be provided via myGov or Letter
- Where to get more information on ato.gov.au.
The letter will include:
- That the letter is from the ATO (ATO letterhead in standard ATO style)
- Employer Name and ABN
- The details provided by the ATO to the employer in the online response
- General information, such as why the employer has asked for this information
- link to YourSuper comparison tool
- multiple accounts and impacts on retirement savings
- providing choice to an employer.
Can an employee refuse to have their employer use this service?
An employee cannot say that they don’t want this process to occur. Employees are also not able to nominate which of their existing super accounts is the stapled super fund.
We’ll keep you updated on super stapling and how it works as the final details emerge through our online and news channels.